Shipping Policy

Free Shipping on Orders Over $100*

This offer applies to all orders over $45 (before taxes, fees and promo codes) that are shipped through Standard Delivery.

Where We Ship

The Fan Shoppe ships to all provinces and territories across Canada.

*Exceptions to our free-shipping policy

1) Our free shipping offer does not apply to items or locations that require air delivery.**

2) Free shipping is not available in areas with postal codes that start with:

  • J0M - Nunavik
  • X0A - Qikiqtaaluk Region, NT
  • X0B - Kitikmeot Region, NU
  • X0C - Kivalliq Region, NU
  • X0E - Central Northwest Territories, NT
  • X0G - Southwestern Northwest Territories, NT
  • Y0A - Southeastern Yukon, YT
  • Y0B - Central Yukon, YT

** Some remote areas of Canada can only be serviced by air delivery. In these case, free shipping is not available and extra shipping charges may apply. If extra shipping charges are required for your order, we'll contact you to confirm whether you’d like to pay the additional fees or cancel your order. If you don't respond within 48 hours, your order will automatically be cancelled.

Standard Delivery

Standard Delivery is front doorstep only. The delivery person does not enter the home or assemble or install the item. If you live in an apartment or condo building, delivery is into the lobby.

Stock

We do our best to feature only in-stock items and cannot guarantee stock availability on all items shown in our store. Should you purchase an out-of-stock item, we'll contact you with an estimated restock date. If the date doesn't work for you, we'll suggest a similar item that is in-stock. If you prefer, we'll reimburse you 100%.

Don't hesitate to contact us before placing your online order to discuss stock inventory and estimated shipping times.

Sales Tax & Tariffs

We're located in Chatham, Ontario and charge HST or applicable provincial sales taxes on all purchases.

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