Refunds & Returns

We accept returns within 30 days of purchase with a receipt or proof of purchase as long as the purchased item is still in the original packaging and the packaging has not been opened. If the packaging has been opened or 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether or not you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

No restocking fees apply to returned products.

Additionally, we will reimburse the cost of return shipping for defective products.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us:

• Email: info@fanshoppe.ca
• Phone: 1-888-333-3239